Effective Date: August 23, 2023
Last Updated: August 23, 2023

Welcome to BlinkNbeat. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.

By accessing or using https://blinkNbeat.com, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Definitions

• Company: Refers to BlinkNbeat (“we”, “us”, or “our”), headquartered in India.
• Service: Refers to the website and mental health support services provided at https://blinkNbeat.com.
• You / User: Refers to the individual accessing or using the Service. Under GDPR, you may be referred to as the “Data Subject.”
• Personal Data: Any data that relates to an identified or identifiable individual.
• Usage Data: Data collected automatically through your interaction with the Service.
• Cookies: Small data files placed on your device to enhance browsing experience.
• Data Controller (GDPR): The entity that determines the purposes and means of processing personal data (i.e., BlinkNbeat).
• Consumer (CCPA): A natural person who is a California resident.
• Service Provider: Third-party vendors processing data on behalf of BlinkNbeat.

2. Information We Collect

A. Personal Information (provided voluntarily):

• Full Name
• Email Address
• Phone Number
• Address (City, State, ZIP/Postal Code, Country)
• Any details you voluntarily share on the platform (e.g., emotional concerns, chat entries)

B. Usage Data (collected automatically):

• IP Address
• Browser Type & Version
• Device Type
• Date/Time of Visit
• Pages Visited
• Time Spent
• Diagnostic & crash logs
• Mobile identifiers (if accessing via mobile)

3. How We Use Your Data

We use your data to:

• Provide and maintain our services
• Personalize your experience
• Enable secure login and account management
• Communicate important updates
• Respond to inquiries and support needs
• Analyze usage for platform improvement
• Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

We process your data based on:

• Your consent
• Our contractual obligations to provide the service
• Legal compliance (when required)
• Our legitimate interests in enhancing user experience and ensuring platform security

5. Cookies & Tracking Technologies

BlinkNbeat uses Cookies, Web Beacons, and similar technologies for analytics and personalization.

Cookie Type	Purpose
Essential Cookies	Enable core features like login, navigation, and fraud prevention
Preference Cookies	Store user settings like language, layout
Analytics Cookies	Help analyze user behavior and improve website performance
Marketing Cookies	(if used) Track engagement for promotional purposes

You can manage your cookie preferences in your browser settings. Disabling cookies may affect website functionality.

6. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Verified third-party service providers (e.g., analytics tools, hosting providers)
• Legal or regulatory authorities (when required)
• Other users only with your explicit consent or based on the platform’s privacy settings

All partners and vendors are bound by confidentiality and data protection agreements.

7. Your Rights

Depending on your region (e.g., under GDPR, CCPA), you may have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to certain types of processing
• Request data portability

To exercise these rights, please contact:
Email: care@blinkNbeat.com

8. Data Retention

We retain your data for as long as your account is active or as needed to:

• Fulfill the purpose it was collected for
• Comply with legal obligations
• Enforce our policies
• Resolve disputes

You may request deletion of your account or data by emailing care@blinkNbeat.com.

9. Security of Your Data

We take data protection seriously. Measures include:

• SSL encryption on all pages
• Encrypted storage of sensitive data
• Access control and authentication protocols
• Regular security audits and vulnerability checks

However, no internet-based system is 100% secure. We urge you to safeguard your login credentials.

10. International Data Transfers

Your data may be processed in India or other jurisdictions where we or our service providers operate. By using our service, you consent to this transfer.

11. Children’s Privacy

BlinkNbeat is intended for individuals 18 years and older. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us and we will promptly delete it.

12. Do Not Track (DNT) Policy

Our website does not currently respond to Do Not Track signals from browsers. However, you may manage tracking preferences via browser settings or cookie controls.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the new effective date. Continued use of the Service after changes implies your acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices:

Email: care@blinkNbeat.com
Website: https://blinkNbeat.com
Office: Mumbai, India